Talk to someone who runs servers
Support tickets, sales questions, custom game requests or a complaint about something we broke - it all reaches a person.
Send us a message
For anything about an existing server, a support ticket reaches us faster because it carries your account details.
The contact form needs Grav's Form plugin
(bin/gpm install form).
Until then, email us at
[email protected].
Existing customers
If you already have a server with us, a support ticket is faster than this form: it arrives attached to your account, so we can see the node, the game and the logs without asking you for them first.
Requesting a new game
We add titles on request and it is usually free. What we need to know:
- The game, and whether it has a public dedicated server binary
- Roughly how many players you expect
- Whether it needs Steam Workshop or a specific mod loader
If the binary is public, turnaround is normally under 24 hours.
Abuse reports
To report abuse originating from our network, email [email protected] with logs and timestamps in UTC. We action verified reports within 24 hours.
Your server could be running before you finish this sentence.
Pick a game, pick a region, pick your slots. We handle the rest - and if it is not right within 72 hours, you get your money back.
- No setup fee
- No contract
- 72-hour money-back
- Free region moves